Articles about how to perform basic computer and device functions and troubleshooting common issues.

Articles (19)

Pinned Article How to Find Your Computer Name in macOS

How to find your Computer Name on Mac OS X devices.

Pinned Article How to Find Your Computer Name in Windows

How to find your computer name in currently supported versions of Microsoft Windows

Pinned Article How to Take a Screenshot

This guide details how to take a screenshot in a variety of operating systems and third-party tools.

Concerns About Peer to Peer File Sharing

Reference article detailing the legality and information security concerns of Peer-to-Peer File Sharing

How to Find MAC Addresses for Streaming Devices

How to find the MAC address on your device

How to Open a PDF File in Microsoft Word

How to open a PDF file in Microsoft Word from File Explorer and within Microsoft Word

How to Open an SD Card in Windows on the Open Lab Computers

Description of how to make an SD card show in Windows File Explorer if it doesn't pop up automatically

How to Plug in a Computer to an Electrical Outlet

This guide details how to plug a computer into an electrical outlet.

How to Plug in a Computer to an Ethernet Outlet

Describes how to plug an Ethernet cable into a computer and wall outlet to establish a domain / internet connection

How to Request an Operating System Re-installation of your University Owned Computer

This guide details how to request an operating system reinstallation.

How to Scan in the Open-Access Labs

This guide details the process for using the Epson scanners in the Open-Access Computer Labs

How to Turn On/Off Tablet Mode in Windows 10

This guide describes how to enable and disable Tablet Mode on Windows 10 devices.

How to Use the Glass Open-Access Computer Lab Collaboration Stations

This articles outlines how to use the collaborations stations in the Glass 0229 Open-Access Computer Lab

How to Zoom In and Out on a Macintosh Computer

Guide to zooming in and out on a Mac.

Information about Viruses

Informational Guide on General Virus Information

Securing your Flash Drive

Information about purchasing and securing security software and flash drives.

Self Service Device Setup

Guide to setting up and joining a device to Azure Active Directory.

Tips for Keeping Your System Secure

Tips on increasing system security.

Troubleshooting a Dell Optiplex 745 and 760

Guide to troubleshooting a black screen on a Dell Optiplex 745 and 760.