How to Login to Your Office 365 Account/Email for the First Time (Account Security Information Setup)

After you activate your account, you can log in to your Office 365 Education account for the first time. The first time you log in you will be prompted to set up your self-service password reset options in case you forget your password or lock yourself out of your account. Once you've done this setup, you will be able to log in to Office 365 to check email or use any of the other Office 365 online applications.

Step-by-Step Guide

  1. There are three ways to access your Office 365 account online:

    1. By typing into your browser.
      Access the Office 365 portal with as the URL.

    2. By going to and clicking Log in from the top banner and then Office 365 and Email.Office 365 and Email link on MSU homepage

    3. By going to and accessing the Home tab. In the Quick Links module, select Office 365 and Email
      Under Quick Links section, select Office 365 and Email link.

  2. Log in with your BearPass Login and password followed by the Missouri State domain you were assigned after creating your account:

    1. (faculty/staff with accounts prior to December 11, 2019)

    2. (students with accounts prior to December 11, 2019)

    3. (new faculty/staff/students after December 11, 2019)

  3. You will be prompted to set up account security information. Click Next.
    More information required prompt

  4. Set up your account security information. The Microsoft Authenticator app is the recommended option; you can download it from the app store on your mobile device. Click Next once you've downloaded the app. For more information about setting up and using this app, see How to Set Up the Microsoft Authenticator App.
    Microsoft Authenticator "start by getting the app" prompt

    Please Note: If you do not want to use the Microsoft Authenticator app, you can choose I want to set up a different method and select the Phone or Email option instead.
    The Keep your account secure page showing the Microsoft Authenticator option
  5. Once you've downloaded the Microsoft Authenticator app, click Next. Keep this webpage open.
    Microsoft Authenticator Set up your account prompt

  6. Within the Microsoft Authenticator app select Add Account Work or school account.
    Authenticator Work or school account option as shown on an iPhone

  7. The QR scanner will open, use it to capture the QR code that appears on the Keep your account secure page.
    Scan the QR code prompt

  8. Now that the app has been configured, the site will ask you to test it to verify that the app is connected to your account.
    Let's try it out prompt

  9. It will send a push notification to your Microsoft Authenticator app; select Approve within the app to proceed.
    Approve the notification within authenticator as shown on an iPhone

  10. The Microsoft Authenticator app is configured and verified. Select Next to add your second verification option.
    Notification approved success message page

  11. A phone number is the second recommended option for verification, but you can use a non-Missouri State email address instead by selecting I want to set up a different method and choosing Email.
    Phone setup page with the I want to setup a different method link highlighted

  12. To set up the phone option, enter a phone number where you can be reliably contacted. A cell phone number is recommended, but you can use an office phone number if desired. However, if you need to reset your password or unlock your account, you will need to be in your office to use the phone verification option. 

    1. Select text me to receive a 6-digit code via SMS to verify your phone number. Enter the code on the webpage to proceed.
    2. Select call me to receive an automated call to verify your phone number. You will be prompted to select the pound (#) key during the call and this will automatically verify your phone number.
      Phone setup page

  13. After verifying your phone number, select Next.
    next button highlighted in bottom right of the window

  14. You have successfully set up two verification options. Click Done to finish signing in to your Office 365 account.
    Success message showing the two verification methods

  15. You should be directed to your Office 365 Education home page where you can select Outlook to open your email.
    Outlook tile


To request help related to this article, please see our Service Catalog.


Article ID: 89172
Fri 10/11/19 2:49 PM
Wed 8/31/22 2:16 PM

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