Welcome to the Service Desk 
at Missouri State University

MSU Service Desk

Contact Us!         

  417-836-5891                   

  HelpDesk@missouristate.edu     

Hours of Operation 
Day Hours
Monday - Thursday 7:30am - Midnight
Friday 7:30am - 6:00pm
Saturday 9:00am - 9:00pm
Sunday Noon - Midnight
Voted Best of MSU since 2012! 2019 Best of MSU

Classroom Help Desk

Contact the CIT
Classroom Help Desk

  417-836-5778

  CIT@missouristate.edu

Day Hours
Monday - Thursday 8:00am - 9:30pm
Friday 8:00am - 5:00pm

The Classroom Help Desk is an initiative of the Instructional Technology Advisory Committee (ITAC), and the Information Technology Council (IT Council) to establish a single point of contact for instructors to request assistance with classroom instructional technology.

Notifications and Outages

Sun 2/16/20 8:05 AM
Greetings! The Banner upgrades have been completed and verified by Computer Services personnel.

Information Services Blog

Mon 2/10/20 4:30 PM
Self-Service Portal Now Available The new Help Desk Service Portal is now available to all Missouri State users. If you have a technology issue or need to request a service appointment, you can visit MissouriState.edu/HelpDesk to submit a request. In addition to submitting requests for help, the Help Desk Service Portal also has an extensive Knowledge Base […]
Tue 1/7/20 10:07 AM
Recently, universities across the country have been targeted in phishing and ransomware attacks. Phishing attacks use deceptive email convince you to enter your username and password on a fake web page, then exploit this access to send other phishing messages from your account, change your direct deposit information or steal data. Ransomware attacks often use […]
Wed 1/23/19 1:06 PM
An email impersonation scam is an email-based scheme designed to impersonate key officials, like Deans and Department Heads, with the hope of stealing money from you and the university. This post will focus on how to recognize an email impersonation scam and avoid becoming a victim of one. Recognizing an email impersonation scam Check the […]

MSU Help Desk