Welcome to the IT Service Portal at Missouri State University

MSU IT Service Portal

Computer Services Help Desk

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Spring Hours of Operation

Day Hours
Monday - Thursday 8:00am - 9:00pm
Friday 8:00am - 6:00pm
Saturday Noon - 6:00pm
Sunday Noon - 9:00pm

Notifications and Outages

Fri 3/10/23 3:42 PM
Banner Workflow needs to be upgraded to a more secure version in order to be safely moved to the cloud environment. The upgrade will start next week on Tue 14 March 2023. We chose spring break with input from our functional team, thinking this would be the least disruptive time for the outage. The system […]
Fri 3/10/23 12:44 PM
We are currently seeing some strange behaviors out of the Avaya Mobile Client on mobile phones and on some computers. We have Avaya support looking at the issue. The behaviors consist of incomplete calls or error messages on the client. If you receive any message on the client to log out, update, or a red […]
Thu 3/9/23 3:31 PM
On Sunday, March 12, the University Internet will be briefly disrupted: 7:00 a.m. – 7:30 a.m. Updates will be performed that will cause the University Internet to be unavailable during multiple outages of less than 2 minutes. There will be no impact to other systems such as: phone systems, Banner, video surveillance systems, and electronic door […]

Classroom Help Desk


Day Hours
Monday - Thursday 8:00am - 9:30pm
Friday 8:00am - 5:00pm