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Knowledge Base
Categories (10)
Accounts, Access, and Security
• Account Access and Management
• Password Management
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Hardware, Software, and Printing
• Computer and Device Troubleshooting
• Software Installation and Printing Guides
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Email and Microsoft 365
• Email and Calendaring
• Microsoft 365 applications
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Teaching and Learning
• Learning Management System
• Classroom Technologies • EvaluationKIT
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Administrative and Business Systems
• Banner and other University Systems
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Wireless and Networking
• Wireless and VPN Setup
• Network Troubleshooting
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Accessibility and Assistive Technology
• DubBot
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Web and Digital Communication
• Web Press and Website Editing
• Missouri State Blogs
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IT Procurement
• Hardware and Software Purchasing
• Licensing • Disposal (Surplus)
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College and Unit Specific Guides
Guides for Academic Colleges
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Articles (4)
How to Log In to the IT Service Portal
Instructions on how to sign in to the IT Service Portal.
How to Submit a Request
Instructions on how to submit a ticket using the IT Service Portal.
Your Ticket Status Explained
How to Submit an Article for the Knowledge Base
Guide for submitting an article to the Knowledge Base for unlicensed users.
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