Service Catalog

Categories (13)

Faculty/Staff Essential Services

Top IT services for faculty and staff.

Student Essential Services

Top IT services for students.

Accounts, Access, and Security

• Help with Accounts and Passwords
• Request Access to IT Systems and Services
• Information Security resources

Computer and Networked Printer Support

Setup and Support of University-Owned Computers and Printers

Email and Office 365

• Email and Calendaring
• Microsoft Teams and SharePoint
• OneDrive for Business

Teaching and Learning

• Blackboard Learn and BrightSpace LMS
• Classroom and Lab Support
• Qualtrics Support
• Respondus Tools Support

Wireless, Networking, and Telecomm

• Telephone Support and Requests
• Network Service Support and Requests
• Billing

Administrative and Business Systems

• My Missouri State
• Banner

IT Procurement and Lifecycle

• Hardware and Software Purchasing
• Licensing
• Disposal (Surplus)

IT Professional Services

• Technology Training and Consulting
• Programming and Application Development
• Server and Systems Administration

University Libraries

• Patron Accounts
• Collections and Content Access and Discovery
• Innovation and Digital Scholarship
• Lendable Technology and Space Access
• Library Software Systems

College and Unit Specific Services and Support

• Academic Colleges
• ResNet Technology

General Help

• Hardware or software issues
• Printer or printing problems
• Broken equipment or repair