My Recently Visited Services
Request a license for Foxit PDF editing software.
Problems with your account, such as password problems, username problems, login problems, etc.
Request a new departmental or organizational mailbox.
Request to purchase non-standard hardware or third-party software applications or systems.
Request a license for Camtasia video recording software.
Student Information Systems: Request help, report an error, or leave feedback for Student Information Systems, including ATLAS, DegreeWorks, or any of the Banner student or faculty web applications.
Services related to the procurement of university computer hardware.
All services related to the procurement, licensing, and deployment of Adobe software
Request additional BearPrint printing allotment.
For assistance with Microsoft 365 email and calendar issues (desktop/lap, web, or mobile apps).
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Request computer support for computer labs in the residence halls.
Report IT issues or request IT services for LNNU-MSU Campus, Dalian.
Request assistance with OneDrive, SharePoint, Teams, or other applications included with our Microsoft 365 Education subscription.
Request support for Faculty and other users responsible for the management of LMS courses.
An existing employee can use this form to report issues with new employee computer accounts.
Request printer support for ResLife staff printers.
Problems related to the initial activation of your MSU Account
Request specialized software for classroom instructor stations or computer classroom.
Request assistance or report an error with Watermark Course Evaluations & Surverys, formerly EvaluationKIT.
Supervisors and administrative assistants can request IT services and access for a new employee.
Select this option if you have a projector lamp that has failed or if the projector is indicating a new lamp is required.
Request additional print pages to print to residence hall front desks printers.