My Recently Visited Services

Problems with your account, such as password problems, username problems, login problems, etc.

Network services offered at MSU.

Full-time University employees may request a DHCP reservation or static IP for their server or other networked equipment.

Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.

Faculty can request that a student with an Incomplete be added to their current LMS course.

Problems related to the initial activation of your MSU Account

Services related to the secure preparation and surplus disposal process of computer hardware

Request printer support for front desk printers in the residence halls.

Request a refund to printing allotments due to printing errors on a BearPrint printer.

Request help with VPN/Remote Access.

This is for requesting maintenance or supplies for BearPrint printers.

Report IT issues or request IT services for LNU-MSU Campus, Dalian.

Request an Adobe software license transfer from user or device.

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.

Request additional BearPrint printing allotment.

Request a license for Zoom video conferencing software.

Faculty and other users responsible for the management of LMS courses may request support.

Request help with issues related to the Class Dashboard.

Support for University wireless networks.

This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.

Request a new departmental or organizational mailbox.

Voice services offered at MSU.

Get help accessing your MSU Libraries Patron Account.

Assistance in addressing the IT portion of grant requests.