Select this option to submit a request for consultation and/or installation of new audio/visual equipment
Services related to the procurement of university computer hardware and (non-Adobe) software.
Request support or report an error related to Banner systems.
Select this option for general classroom technical support
Problems with your account, such as password problems, username problems, login problems, etc.
Services related to the licensing of (non-Adobe) software
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
Faculty can request that a student with an Incomplete be added to their current Blackboard course.
Problems related to the initial activation of your BearPass Account
Select this option for help with Turning Technologies clickers
Select this option if you have a projector lamp that has failed or if the projector is indicating a new lamp is required.
Request assistance or report an error with the My Missouri State portal.
Students may request support for Blackboard.
Network services offered at MSU.
Faculty and other users responsible for the management of Blackboard courses may request support.
This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
This service request is to be used to seek assistance from your IT Support Group for setup/installation/upgrades of university-owned/leased networked printers and multi-function printers/copiers
Select this option for support with Zoom video conferencing.
Users may request a shell for a non-academic course or organization.
Request help with issues related to the Class Dashboard.