My Recently Visited Services
Select this option to submit a request for consultation and/or installation of new audio/visual equipment
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Problems with your account, such as password problems, username problems, login problems, etc.
Select this option if you have a projector lamp that has failed or if the projector is indicating a new lamp is required.
Request access to the CHPA departmental file shares or request access to the shared network printers.
All services related to the procurement, licensing, and deployment of Adobe software
Report IT issues to Library IT Support team.
This service request is to be used to seek assistance from your IT Support Group for setup/installation/upgrades of university-owned/leased networked printers and multi-function printers/copiers
Request an Adobe software license transfer from user or device.
Supervisors and administrative assistants can request IT services and access for a new employee.
Request a license for Zoom video conferencing software.
Faculty and other users responsible for the management of LMS courses may request support.
Get help accessing your MSU Libraries Patron Account.
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Full-time University employees may request a DHCP reservation or static IP for their server or other networked equipment.
Request access to a Missouri State system or application.
Request additional BearPrint printing allotment.
Services related to the secure preparation and surplus disposal process of computer hardware
Request support for general tech issues.
Request a license for Camtasia video recording software.
Services related to the Pro Tools labs (STRO-0112, STRO-0114, STRO-0137) and management of the Avid Pro Tools software in the Advanced Editing Lab (CRAG-0319) or other specialized computer audio installations across the college
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Getting help with online evaluations using EvaluationKIT
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.