Once enabled, you can use Office 365 Self Service Password Reset (SSPR) to reset your password and unlock your BearPass account using alternate authentication methods such as your mobile phone and a non-University email address
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.
Students may request support for Blackboard.
Request access to a Missouri State system or application.
Network services offered at MSU.
Select this option for support with Zoom video conferencing.
Problems with your account, such as password problems, username problems, login problems, etc
Request help with VPN/Remote Access.
Users may request a shell for a non-academic course or organization.
Services related to COAL communication, marketing, and event support, including digital signage, livestreaming, email marketing, newsletters, and web development and maintenance
Services related to the procurement of university computer hardware and (non-Adobe) software.
Access to the MSU and MSU Residential networks are intended for students, faculty and staff.
Request access to the CHPA departmental file shares or request access to the shared network printers.
Full-time University employees may request a DHCP reservation or static IP for their server or other networked equipment.
Request support or report an error related to Banner systems.
Faculty and other users responsible for the management of Blackboard courses may request support.
Full-time University employees may request DNS changes such as aliases and address records.
Request academic software support for university-owned and personal computers.
This is for new and replacement BearPass Card printing in the Open-Access Library Computer Lab.
New employees with existing student accounts must request a staff account.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Get help with accessing the patron ILL system to create new ILL requests or view status on existing requests.
Home Device Access is designed for connecting home-class devices with limited access.
Help with the procurement, licensing, and deployment of Microsoft software