Remote Desktop Connection (Mac)

A remote desktop connection allows users to access a remote computer virtually from another computer. This is helpful when you are working from home or away from your office. The instructions below show how to connect to your work PC from a Mac computer.

Step-by-Step Guide

How to Configure Your Work Computer for Remote Access

  1. Type “Remote Access Settings” into the Windows search bar and select the Remote Access Settings option.
    Remote Access Settings option in Windows menu
  2. Ensure that Enable Remote Desktop is switched to the “On” position.
    Remote Desktop settings page
  3. Under How to connect to this PC you will find your PC name, which you will need when connecting remotely. So, be sure to save this information.
Please Note: You must leave your work computer on. If it is turned off, you will not be able to use a remote desktop connection.

How to Use Remote Desktop Connection

  1. Sign in to the University VPN. See the VPN how-to articles for more information.
  2. If you haven't already, download the Microsoft Remote Desktop app from the Mac App Store.
    Microsoft Remote Desktop 10 in the Mac App Store
  3. Once the download is complete and the application is open, you might be prompted to allow access to your microphone and camera.
  4. Click the Add PC button on the Microsoft Remote Desktop screen.
    Remote desktop add pc screen
  5. When the Add PC window appears, type your work computer's PC name into the PC name box.
    Add pc window to enter PC name
  6. Next, in the User Account drop-down menu, select Add User Account.
    Add user account option
  7. In the Username box type SGF\abc123 (your BearPass Login). Make sure you enter SGF username with no spaces (West Plains users should enter WP instead of SGF). In the Password box type your MSU password and click Add. ​​​​​​
    Add a user account screen
  8. Your remote desktop will appear in the PCs area of Microsoft Remote Desktop. Double click to open.
  9. You may see a warning about your certificate. Click Continue. Enter your password again if prompted.
  10. Your remote desktop connection will open.


To request help related to this article, please see our Service Catalog.

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Article ID: 104047
Thu 4/2/20 9:47 AM
Tue 8/22/23 9:29 PM

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