Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Request access to a Missouri State system or application.
Problems with your account, such as password problems, username problems, login problems, etc.
Services related to the procurement of university computer hardware.
Request support for general tech issues.
Request assistance or report an error with the My Missouri State portal.
Student Information Systems: Request help, report an error, or leave feedback for Student Information Systems, including ATLAS, DegreeWorks, or any of the Banner student or faculty web applications.
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Services related to the procurement of university software.
Request to purchase non-standard hardware or third-party software applications or systems.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
All services related to the procurement, licensing, and deployment of Adobe software
Request a temporary Work-Ready computer for departmental use.
Telecommunication services offered at MSU.
Request a new departmental or organizational mailbox.
Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.
Request a refund to printing allotments due to printing errors on a BearPrint printer.
Faculty and other users responsible for the management of LMS courses may request support.
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.
This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.
Request a license for Zoom video conferencing software.