Popular Services

Problems with your account, such as password problems, username problems, login problems, etc.


If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Request access to a Missouri State system or application.


Services related to the procurement of university computer hardware.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


Request a license for Zoom video conferencing software.


Request a refund to printing allotments due to printing errors on a BearPrint printer.


Request help with VPN/Remote Access.


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Request an account to the Brightspace LMS.


Services related to the procurement of university software.


Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.


New or Incoming Employees can use this form to report issues with their new Employee Missouri State Account.


Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.


Request an Adobe software license transfer from user or device.


Request assistance or report an error with Watermark Course Evaluations & Surverys, formerly EvaluationKIT.


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


All services related to the procurement, licensing, and deployment of Adobe software


Charge additional BearPrint printing to your BearBucks account


This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.


Request an MSU account for a non-paid university guest.


Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.


Select this option for support with Zoom video conferencing.


Request help with issues related to the Class Dashboard.