Popular Services

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Problems with your account, such as password problems, username problems, login problems, etc.


Request access to a Missouri State system or application.


Request a license for Zoom video conferencing software.


Select this option for support with Zoom video conferencing.


Request an account to the Brightspace LMS.


Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.


New or Incoming Employees can use this form to report issues with their new Employee Missouri State Account.


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Faculty and other users responsible for the management of LMS courses may request support.


All services related to the procurement, licensing, and deployment of Adobe software


Services related to the procurement of university computer hardware.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.


Problems related to the initial activation of your MSU Account


Supervisors and administrative assistants can request IT services and access for a new employee.


Request a refund to printing allotments due to printing errors on a BearPrint printer.


Request help with VPN/Remote Access.


Request a new departmental or organizational distribution list created.


Request an Adobe software license transfer from user or device.


Request assistance or report an error with Watermark Course Evaluations & Surverys, formerly EvaluationKIT.


Charge additional BearPrint printing to your BearBucks account


Support for University wireless networks.