Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Problems with your account, such as password problems, username problems, login problems, etc.
Services related to the procurement of university computer hardware.
Order Name Tags or Awards from Bears Ink, Management Entrepreneurship Lab.
Request a license for Zoom video conferencing software.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
All services related to the procurement, licensing, and deployment of Adobe software
Supervisors and administrative assistants can request IT services and access for a new employee.
Request an Adobe software license transfer from user or device.
Request access to a Missouri State system or application.
Request assistance or report an error with the My Missouri State portal.
Request support for general tech issues.
Request a PC SAS license for academic, non-commercial use.
Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
New or Incoming Employees can use this form to report issues with their new Employee Missouri State Account.
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.
Request a refund to printing allotments due to printing errors on a BearPrint printer.
Telecommunication services offered at MSU.
Student Information Systems: Request help, report an error, or leave feedback for Student Information Systems, including ATLAS, DegreeWorks, or any of the student or faculty self-service web applications.
Problems related to the initial activation of your MSU Account
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Select this option for general classroom technical support