Popular Services

Problems with your account, such as password problems, username problems, login problems, etc.


If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Services related to the procurement of university computer hardware.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


All services related to the procurement, licensing, and deployment of Adobe software


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Students may request support for Learning Management System issues.


Request access to a Missouri State system or application.


Request a license for Camtasia video recording software.


Request a refund to printing allotments due to printing errors on a BearPrint printer.


Request to purchase non-standard hardware or third-party software applications or systems.


Faculty and other users responsible for the management of LMS courses may request support.


This is for requesting maintenance or supplies for BearPrint printers.


Services related to the secure preparation and surplus disposal process of computer hardware


Request assistance or report an error with the My Missouri State portal.


Request an Adobe software license transfer from user or device.


Services related to the procurement of university computer software.


This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.


Support for University wireless networks.


Request additional print pages to print to residence hall front desks printers.


Request a license for Zoom video conferencing software.


Select this option for support with Zoom video conferencing.


Request assistance or report an error with Watermark Course Evaluations & Surverys, formerly EvaluationKIT.


Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.


Stream Classic is being retired. The new version, called Stream (on SharePoint), requires your videos to be migrated by an IT admin.

Use this ticket to request your Stream migration.