Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Problems with your account, such as password problems, username problems, login problems, etc.
Supervisors and administrative assistants can request IT services and access for a new employee.
Services related to the procurement of university computer hardware.
Request access to a Missouri State system or application.
Request a license for Zoom video conferencing software.
All services related to the procurement, licensing, and deployment of Adobe software
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Charge additional BearPrint printing to your BearBucks account
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.
This is for requesting maintenance or supplies for SCUF-funded/managed printers.
Request an Adobe software license transfer from user or device.
Request assistance or report an error with the My Missouri State portal.
Faculty and other users responsible for the management of Blackboard courses may request support.
Stream Classic is being retired. The new version, called Stream (on SharePoint), requires your videos to be migrated by an IT admin.
Use this ticket to request your Stream migration.
Services related to the secure preparation and surplus disposal process of computer hardware
Large-Format Printing in the Open-Access Library Computer Lab.
This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.
Services related to the procurement of university computer software.
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.