Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Services related to the procurement of university computer hardware.
For assistance with Microsoft 365 email and calendar issues (desktop/lap, web, or mobile apps).
Problems with your account, such as password problems, username problems, login problems, etc.
All services related to the procurement, licensing, and deployment of Adobe software
An existing employee can use this form to report issues with new employee computer accounts.
Request access to a Missouri State system or application.
Supervisors and administrative assistants can request IT services and access for a new employee.
Request additional support with Respondus Lockdown Browser and Monitor.
Request support for Faculty and other users responsible for the management of LMS courses.
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Request assistance with OneDrive, SharePoint, Teams, or other applications included with our Microsoft 365 Education subscription.
Problems related to the initial activation of your MSU Account
Order Name Tags or Awards from Bears Ink, Management Entrepreneurship Lab.
Request a license for Foxit PDF editing software.
Student Information Systems: Request help, report an error, or leave feedback for Student Information Systems, including ATLAS, DegreeWorks, or any of the Banner student or faculty web applications.
Request support for general tech issues.
Request a new departmental or organizational mailbox.
Request support for Faculty with a student with an Incomplete be added to their current LMS course.
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.