Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Problems with your account, such as password problems, username problems, login problems, etc.
Services related to the procurement of university computer hardware.
Request access to a Missouri State system or application.
Faculty and other users responsible for the management of LMS courses may request support.
Request to purchase non-standard hardware or third-party software applications or systems.
Request a license for Zoom video conferencing software.
All services related to the procurement, licensing, and deployment of Adobe software
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Request assistance or report an error with the My Missouri State portal.
Request a new departmental or organizational mailbox.
Supervisors and administrative assistants can request IT services and access for a new employee.
Request support for general tech issues.
This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.
Request a license for Camtasia video recording software.
This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.
Request an Adobe software license transfer from user or device.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
Request a security camera installation or disconnection.
Request a PC SAS license for academic, non-commercial use.