Popular Services

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Problems with your account, such as password problems, username problems, login problems, etc.


Request access to a Missouri State system or application.


Services related to the procurement of university computer hardware.


Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


Request help with VPN/Remote Access.


Request additional BearPrint printing allotment.


Request a new departmental or organizational mailbox.


Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.


Request an Adobe software license transfer from user or device.


Request assistance or report an error with the My Missouri State portal.


Services related to the procurement of university software.


All services related to the procurement, licensing, and deployment of Adobe software


Request academic software support for university-owned and personal computers.


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Request a license for Zoom video conferencing software.


Request help with issues related to the custom Brightspace Manage Courses tools.


Faculty and other users responsible for the management of LMS courses may request support.


Supervisors and administrative assistants can request IT services and access for a new employee.


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Services related to the secure preparation and surplus disposal process of computer hardware


Request a refund to printing allotments due to printing errors on a BearPrint printer.