Popular Services

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Problems with your account, such as password problems, username problems, login problems, etc.


Services related to the procurement of university computer hardware.


Request access to a Missouri State system or application.


Request an account to the Brightspace LMS.


Faculty and other users responsible for the management of LMS courses may request support.


Request to purchase non-standard hardware or third-party software applications or systems.


Request a license for Zoom video conferencing software.


All services related to the procurement, licensing, and deployment of Adobe software


Request help with VPN/Remote Access.


Support for University wireless networks.


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Request assistance or report an error with the My Missouri State portal.


Request a new departmental or organizational mailbox.


Supervisors and administrative assistants can request IT services and access for a new employee.


This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.


Request a license for Camtasia video recording software.


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Request an Adobe software license transfer from user or device.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


Request a security camera installation or disconnection.


Request a PC SAS license for academic, non-commercial use.