Popular Services
Problems with your account, such as password problems, username problems, login problems, etc.
Provide feedback and get assistance with the NEW 2026 VPN.
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Request an Adobe software license transfer from user or device.
For assistance with Microsoft 365 email and calendar issues (desktop/lap, web, or mobile apps).
Services related to the procurement of university computer hardware.
Supervisors and administrative assistants can request IT services and access for a new employee.
Order Name Tags or Awards from Bears Ink, Management Entrepreneurship Lab.
Select this option to submit a request for consultation and/or installation of new audio/visual equipment
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
Request a license for Zoom video conferencing software.
All services related to the procurement, licensing, and deployment of Adobe software
Request support for Faculty and other users responsible for the management of LMS courses.
Request help with issues related to the custom Brightspace Manage Courses tools.
Services related to the secure preparation and surplus disposal process of computer hardware
Request to purchase non-standard hardware or third-party software applications or systems.
Request assistance with OneDrive, SharePoint, Teams, or other applications included with our Microsoft 365 Education subscription.
Request additional BearPrint printing allotment.
Report IT issues or request IT services for LNNU-MSU Campus, Dalian.
Request a new email distribution list.
Request Telecommunication support or services offered at MSU.
Request a firewall exception (rule) to allow access through a firewall. For instance to allow a web server to be visible from off campus.