Popular Services

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.


Problems with your account, such as password problems, username problems, login problems, etc.


Request an account to the Brightspace LMS.


Services related to the procurement of university computer hardware.


Use this form to submit request for new TeamDynamix Technician account or updates to the TeamDynamix system.


Request access to a Missouri State system or application.


Request to purchase non-standard hardware or third-party software applications or systems.


Request a new departmental or organizational mailbox.


Services related to the secure preparation and surplus disposal process of computer hardware


All services related to the procurement, licensing, and deployment of Adobe software


Request an Adobe software license transfer from user or device.


Request assistance or report an error with the My Missouri State portal.


For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).


This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.


Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.


Request additional BearPrint printing allotment.


Faculty and other users responsible for the management of LMS courses may request support.


Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.


Request a refund to printing allotments due to printing errors on a BearPrint printer.


This is for requesting maintenance or supplies for BearPrint printers.


New or Incoming Employees can use this form to report issues with their new Employee Missouri State Account.


Request additional print pages to print to residence hall front desks printers.


This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.


Request help with VPN/Remote Access.