Popular Services

Request a license for Zoom video conferencing software.

Problems with your account, such as password problems, username problems, login problems, etc

Request access to a Missouri State system or application.

Select this option for support with Zoom video conferencing.

This is for requesting maintenance or supplies for SCUF-funded/managed printers.

Services related to the procurement of university computer hardware and (non-Adobe) software.

Request an SPSS license, or a renewal license code, for academic, non-commercial use.

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.

This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.

Faculty and other users responsible for the management of Blackboard courses may request support.

Request a new departmental or organizational mailbox.

Users may request a shell for a non-academic course or organization.

Request academic software support for university-owned and personal computers.

SharePoint is a web-based collaborative platform that integrates with Microsoft Office.

Once enabled, you can use Office 365 Self Service Password Reset (SSPR) to reset your password and unlock your BearPass account using alternate authentication methods such as your mobile phone and a non-University email address

Problems related to the initial activation of your BearPass Account

This service request is to be used to seek assistance from your IT Support Group for setup/re-installation/upgrades to university-owned computers, including All-In-One, Desktop, Laptop, and Tablets.

New employees with existing student accounts must request a staff account.

Request help with VPN/Remote Access.

Services related to the secure preparation and surplus disposal process of computer hardware

Select this option for general classroom technical support

For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).

Students may request support for Blackboard.

This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.

Request a PC SAS license for academic, non-commercial use.