Popular Services
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Problems with your account, such as password problems, username problems, login problems, etc.
Services related to the procurement of university computer hardware.
Request access to a Missouri State system or application.
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
Services related to the secure preparation and surplus disposal process of computer hardware
Request to purchase non-standard hardware or third-party software applications or systems.
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.
Supervisors and administrative assistants can request IT services and access for a new employee.
All services related to the procurement, licensing, and deployment of Adobe software
Request to have email forwarded to non-Missouri State email address.
Request an Adobe software license transfer from user or device.
Problems related to the initial activation of your MSU Account
This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.
Request a license for Zoom video conferencing software.
Request a license for Camtasia video recording software.
Faculty and other users responsible for the management of LMS courses may request support.
Charge additional BearPrint printing to your BearBucks account
Services related to the procurement of university software.
Request assistance or report an error with the My Missouri State portal.