Popular Services

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.

Problems with your account, such as password problems, username problems, login problems, etc.

Request access to a Missouri State system or application.

All services related to the procurement, licensing, and deployment of Adobe software

Students may request support for Blackboard.

Request help with VPN/Remote Access.

Request a license for Camtasia video recording software.

For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).

Request a new departmental or organizational mailbox.

Request a license for Zoom video conferencing software.

Supervisors and administrative assistants can request IT services and access for a new employee.

Faculty and other users responsible for the management of Blackboard courses may request support.

Request an Adobe software license transfer from user or device.

Services related to the procurement of university computer hardware and (non-Adobe) software.

This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.

Request support for general tech issues.

Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.

This is for requesting maintenance or supplies for SCUF-funded/managed printers.

For refunds to BearPrint allotments due to printing errors on a SCUF-funded printer.

Services related to the licensing of (non-Adobe) software

Select this option for support with Zoom video conferencing.

Request support for general tech issues.

Services related to the secure preparation and surplus disposal process of computer hardware

Request academic software support for university-owned and personal computers.