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Services or Offerings?
Front Desk Printer Support and Toner Requests
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request printer support for front desk printers in the residence halls.
ResLife Staff Printer Support and Toner Requests
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request printer support for ResLife staff printers.
Setup/Install/Upgrade - Networked Printers
  1. Services
  2. Computer and Networked Printer Support
This service request is to be used to seek assistance from your IT Support Group for setup/installation/upgrades of university-owned/leased networked printers and multi-function printers/copiers
BearPrint Printer Maintenance and Supply Requests
  1. Services
  2. Computer and Networked Printer Support
This is for requesting maintenance or supplies for BearPrint printers.
CHPA Server Access for file/printer shares
  1. Services
  2. College and Unit Specific Services and Support
  3. College of Humanities and Public Affairs (CHPA)
Request access to the CHPA departmental file shares or request access to the shared network printers.
Networked Printer Support
  1. Services
  2. Computer and Networked Printer Support
This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.
Request BearPrint Refund
  1. Services
  2. Student Essential Services
  3. Student Printing Support
Request a refund to printing allotments due to printing errors on a BearPrint printer.
Open-Access Computer Lab Support
  1. Services
  2. General IT Help
Request help with any of the open-access computer lab computers, printers, or other services.
ResNet - Add Additional Printing Pages to Your Residential Account
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Student Technology Support
Request additional print pages to print to residence hall front desks printers.
Sociology/Anthropology Lab Support
  1. Services
  2. College and Unit Specific Services and Support
  3. College of Humanities and Public Affairs (CHPA)
Support for specialty software and hardware in the various labs in the Sociology/Anthropology department.
LIT - Library Staff IT Tech Support Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Library (LIT)
Report IT issues to Library IT Support team.
New Employee IT Setup
  1. Services
  2. Accounts, Access, and Security
Supervisors and administrative assistants can request IT services and access for a new employee.
IP Address Assignment
  1. Services
  2. Wireless, Networking, and Telecomm
Full-time University employees may request a DHCP reservation or static IP for their server or other networked equipment.
Purchasing University Hardware
  1. Services
  2. IT Procurement and Lifecycle
Services related to the procurement of university computer hardware.
Printer Access
  1. Services
  2. Accounts, Access, and Security
  3. New Employee IT Setup
Request access to department/individual printers for a new employee.