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Services or Offerings?
General IT Help / Questions
  1. Services
  2. General IT Help
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
Faculty LMS Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request support for Faculty and other users responsible for the management of LMS courses.
Software Procurement - Other University Software
  1. Services
  2. IT Procurement and Lifecycle
Services related to the procurement of non-standard software for university use.
Network Support
  1. Services
  2. Connectivity Services
  3. Networking Services
Submit a request for Network services offered at MSU.
Student LMS Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request support for Student Learning Management System issues.
New Employee IT Setup
  1. Services
  2. Accounts, Access, and Security
Supervisors and administrative assistants can request IT services and access for a new employee.
Zoom Support
  1. Services
  2. Connectivity Services
  3. Audio Visual Technologies (AVT)
Select this option for support with Zoom video conferencing.
Missouri State Account Help
  1. Services
  2. Accounts, Access, and Security
Problems with your account, such as password problems, username problems, login problems, activation issues etc.
ResNet - Add Additional Printing Pages to Your Residential Account
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residential Student Technology Support
Request additional print pages to print to residence hall front desks printers.
Custom & Vendor Software Support (MIS)
  1. Services
  2. IT Professional Services
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
Wireless Support
  1. Services
  2. Connectivity Services
  3. Networking Services
Support for University wireless networks.
Software License Request - Zoom
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Zoom video conferencing software.
IT Equipment Purchase Request
  1. Services
  2. IT Procurement and Lifecycle
Use this service to purchase departmental computer and printer equipment or request a hardware purchase consultation.
Work-Ready Computer Lending Request
  1. Services
  2. IT Procurement and Lifecycle
Request a temporary Work-Ready computer for departmental use.
Software Help
  1. Services
  2. IT Professional Services
  3. Custom & Vendor Software Support (MIS)
Request help with University custom and vendor-provided software.