General Help / Questions

Tags get-help

Overview

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, click Request Help to submit a general technology support ticket to the Computer Services Help Desk.  A technician will review your ticket and provide assistance. You will be contacted if additional information is needed. If we cannot resolve your problem, we will forward your ticket to the appropriate group.

Please note that this type of request, due to its broad scope, may take longer to address.  For quicker response time, browse for a more specific request in the Service Catalog.

 

Eligibility

All Missouri State students, faculty, and staff are able to request this service.

 

Cost

There is no charge to request or use this service.

 

How to Request

Please click the “Request Help” button.