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If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.

Get help accessing your MSU Libraries Patron Account.

For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).

Help with the procurement, licensing, and deployment of Microsoft software

Request help with ordering computer parts and accessories

Request help with VPN/Remote Access.

Request help with any of the open-access computer lab computers, printers, or other services.

Request Qualtrics help and support

Request help with obtaining and updating licenses for software.

Getting help with online evaluations using EvaluationKIT

Select this option for help with Turning Technologies clickers

Request help with issues related to the custom Brightspace Manage Courses tools.

This request is to be used to seek help when anything on a university-owned computer is broken or not working correctly and you need assistance from your IT Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, and Tablets computers, as well as their operating systems and university-provided applications and software.

This request is to be used to seek help when university-owned/leased networked printers and multi-function printers/copiers are not working correctly and you need assistance from your IT Support group.

Faculty and other users responsible for the management of LMS courses may request support.