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Services or Offerings?
General IT Help / Questions
  1. Services
  2. General IT Help
If you need help and the Service Catalog or Knowledge Base have not provided a resolution, submit a request for help.
West Plains Help Desk
  1. Services
  2. General IT Help
Report issues or request support from the West Plains Help Desk team
Email and Calendar Help
  1. Services
  2. Email and Microsoft 365
For assistance with Microsoft 365 email and calendar issues (desktop/lap, web, or mobile apps).
Open-Access Computer Lab Support
  1. Services
  2. General IT Help
Request help with any of the open-access computer lab computers, printers, or other services.
IT Procurement - Microsoft Software
  1. Services
  2. IT Procurement and Lifecycle
Help with the procurement, licensing, and deployment of Microsoft software.
Qualtrics Support
  1. Services
  2. Teaching and Learning
  3. Research and Survey Tools
Request Qualtrics help and support
Brightspace "Manage Courses" Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request help with issues related to the custom Brightspace Manage Courses tools.
Student Information Applications
  1. Services
  2. Administrative and Business Systems
Student Information Systems: Request help, report an error, or leave feedback for Student Information Systems, including ATLAS, DegreeWorks, or any of the Banner student or faculty web applications.
Faculty LMS Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request support for Faculty and other users responsible for the management of LMS courses.
Student LMS Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request support for Student Learning Management System issues.
Request Departmental/Organizational Mailbox
  1. Services
  2. Email and Microsoft 365
Request a new departmental or organizational mailbox.
Zoom Support
  1. Services
  2. Connectivity Services
Select this option for support with Zoom video conferencing.
Support - College and Department Computers
  1. Services
  2. Computer and Printer Support
Request university-owned computer or software assistance from your designated IT support team.
Brightspace Account Request
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request an account to the Brightspace LMS.
Custom & Vendor Software Support (MIS)
  1. Services
  2. IT Professional Services
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.