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Services or Offerings?
Request New Distribution List Created
  1. Services
  2. Email and Office 365
Request a new email distribution list.
Software License Request - Foxit
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Foxit PDF editing software.
Watermark Course Evaluations & Surveys Support
  1. Services
  2. Teaching and Learning
  3. Research and Survey Tools
Request assistance or report an error with Watermark Course Evaluations & Surverys, formerly EvaluationKIT.
IP Address Assignment
  1. Services
  2. Wireless, Networking, and Telecomm
Full-time University employees may request a DHCP reservation or static IP for their server or other networked equipment.
Brightspace "Manage Courses" Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request help with issues related to the custom Brightspace Manage Courses tools.
New Employee IT Setup
  1. Services
  2. Accounts, Access, and Security
Supervisors and administrative assistants can request IT services and access for a new employee.
Purchasing University Software
  1. Services
  2. IT Procurement and Lifecycle
Services related to the procurement of university software.
Custom & Vendor Software Support (MIS)
  1. Services
  2. IT Professional Services
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.
Shared Mailbox/Email DL/Network Folders
  1. Services
  2. Accounts, Access, and Security
  3. New Employee IT Setup
If your area does not have a CAMS group manager, select this option to request the new employee have access to departmental/shared mailboxes, email distribution lists, and/or network folders like Clementine or Bear1.
Software Help
  1. Services
  2. IT Professional Services
  3. Custom & Vendor Software Support (MIS)
Request help with University custom and vendor-provided software.
Vendor Software Issue
  1. Services
  2. IT Professional Services
  3. Custom & Vendor Software Support (MIS)
Report a problem or error with a third-party vendor software, such as Argos, Dynamic Forms, RMS, Brightspace, Watermark, Slate, AppMan, etc.
Information Access & Data Support
  1. Services
  2. IT Professional Services
  3. Custom & Vendor Software Support (MIS)
Request support or report an error related to Argos, Bear Intelligence, Bear Finance, or other university data and reporting tools.