Knowledge Base

Categories (8)

Accounts, Access, and Security

• Account Access and Management
• Password Management

Hardware, Software, and Printing

• Computer and Device Troubleshooting
• Software Installation and Printing Guides

Email and Microsoft 365

• Email and Calendaring
• Microsoft 365 applications

Teaching and Learning

• Learning Management System
• Classroom Technologies • EvaluationKIT

Administrative and Business Systems

• Banner and other University Systems

Wireless and Networking

• Wireless and VPN Setup
• Network Troubleshooting

IT Procurement

• Hardware and Software Purchasing
• Licensing • Disposal (Surplus)

College and Unit Specific Guides

Guides for Academic Colleges