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This page gives an overview of how course evaluation and survey projects work in Watermark and includes links to step‑by‑step guides for each part of the project process.
Administrator Roles & Access
Start here to ensure the correct administrative access is in place before setting up projects.
Administrator Setup & Permissions
Includes information on:
- Administrator Permissions
- Creating a New Administrator
- Promoting an Administrator
Setting up Projects & Surveys
When to use: At the beginning of a new project or cycle.
This step focuses on creating and configuring the project, including settings and structure of the project.
Setting Up Projects & Surveys
Includes information on:
- Copying a Prior Project
- Copy a Prior Survey
- Creating a Survey
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Creating Matrix, Write‑In, Single Selection, and Multiple Selection questions
- Configuring Project Properties (title, dates)
Configuring Reporting & Benchmark Settings
When to use: At the beginning of a new project or cycle.
This step focuses on creating and configuring the report and benchmark settings.
Reporting & Benchmark Settings
Includes information on:
- Reporting Access
- Benchmark Data (Department/College)
- Mean of Means
Managing Courses & Users
When to use: After setup and before deployment.
This step ensures the correct data elements are included in the project.
Loading Courses & Refreshing Users
Includes information on:
- Loading Courses
- Re-Syncing Courses
- Refreshing Users
Configuring Communications & Notifications
When to use: Before and during the evaluation window.
This step controls what messages are sent and when, and to which groups.
Communications & Notifications
Includes information on:
- Survey Invitations
- Reminder Messages
- Results Notifications
Finalize & Deploy a Project
When to use: Just before the project opens.
This step ensures all settings are correct and activates the project.
Finalizing & Deploying a Project
Includes information on:
- Final Checklist
- Deployment Steps
Monitoring Response Rates
When to use:
After project deployment deployment.
Monitor response rates and participation for active course evaluations.
View Response Rate Tracker
Exceptions & Troubleshooting
When to use: These are used as needed and may not be required every evaluation cycle.
Exceptions & Troubleshooting
Includes information on:
- Resetting an Evaluation or Survey
- Troubleshooting Access Issues