Use 'Request Service' button for further assistance.
Watermark Course Evaluations & Surveys is the online survey platform used for end-of-course and instructor evaluations at Missouri State. Evaluations are organized by the department or college and are presented to students at the time most appropriate for the course time frame.
NOTE: Sub-accounts now used for each college. If you do not see your results or the Response Rate Tracker, make sure you are in the correct sub-account. Use the Switch Account option at the top of the screen to change accounts.
Course Evaluations Overview
Time Frame
- Evaluations will typically be available to students shortly after the drop deadline for the course.
- Courses with non-standard time frames are assigned the closest evaluation project (outside of first-block, second-block, full semester, or numbered summer periods).
- Evaluations end the day before study day (full semester and second block) or before finals (shorter periods without a study day).
- Results are available to faculty the same day grades are released to students.
Notifications
Students will receive an email from Watermark Course Evaluations & Surveys inviting them to complete their evaluations. Faculty and administrators will also receive notification that evaluations have begun. Students will continue to receive regular reminders with the link to complete the evaluation. These reminders will end when the student has completed the evaluation. Students receive one email per project, but they may receive multiple emails if they have courses in different projects.
Links to course and instructor evaluations will be available on Brightspace as well.
Access
Students can access their survey through the direct email link or through Brightspace. Faculty can access Watermark Course Evaluations & Surveys through my.missouristate.edu on the Watermark Faculty Resources card.
Additional Resources
Strategies for improving student participation are available on the Online Faculty Support website.
Viewing the Response Rate Tracker
During evaluations faculty can review response rates for courses that have at least three respondents. Results become available the day following the grade submission deadline. Results for courses with fewer than three respondents will not be available to faculty.
When you log in to Watermark Course Evaluations & Survey, the Response Rate Tracker appears on the home screen.
Access Responses - Option 1:
- Scroll through the Response Rate Tracker box on your home screen.
- Select the project which you want to view.
- There are two ways to view the results.
- Click the View icon.
- Select from the three options:
- Respondents
- Non-Respondents
- Courses
- Choose the level you want to view in the search bar.
- Download a specific class
- Choose Respondents or Non-Respondents
Access Responses - Option 2:
- Go to the Results tab.
- Select Response Rate Tracker.
- Search by project name, status, or time frame.
- View your response rate on Watermark Course Evaluations & Surveys directly, or select the View icon to download an Excel version of your response rate.
- Click the Courses option after View to download.
NOTE: There is a delay in Watermark Course Evaluations & Surveys between when Response Rate Tracker ends and Project Results open.
Troubleshooting
Problem: I only see evaluations from before 2021
Solution: When you login to Watermark Course Evaluations and Surveys, you may not see your college's sub-account. At the very top of your screen, above the menu bar, look for the grey Switch Account button. Click Switch Account and choose your college account to see the latest evaluations.
Problem: I am missing a course
Solution: Evaluation results are only returned for courses with more than three responses. Questions should be directed to your department or college administrator if you do not see a specific course listed.
Requesting Assistance
If a student is unable to complete their course evaluation, please have them request assistance through the help desk service portal to ensure prompt attention. If a student has completed the wrong evaluation for a course, they may request to have it reset.
If a faculty member is not able to access their evaluation results, they can also submit a ticket through the help desk service portal.