Troubleshooting General Wireless Issues

1. Make sure you are using the correct password, and that is not expired.

2. Make sure you are attempting to connect to the correct wireless network.

3. Remove any old or expired credentials from your device (see Expired or Corrupted Credentials).

1. Make sure you remove all saved passwords in either Windows Credential Manager or the Mac Keychain (see Expired or Corrupted Credentials).

2. Try forgetting/removing the network you are trying to connect to and setting it up again.

For MacOS:

1. Open Spotlight by clicking the magnifying glass in the upper right or by tapping ⌘Command + Spacebar
2. Type Keychain Access and click the first option.
3. Search for and remove items related to Missouri State or MSU.

For Windows:

1. Click Start or tap the Windows button.
2. Type Credential Manager and select it.
3. Select Windows Credentials.
4. Search for and remove items related to Missouri State or MSU.