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Services or Offerings?
ResLife Staff Printer Support and Toner Requests
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request printer support for ResLife staff printers.
ResLife Staff General Tech Support Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request support for general tech issues.
LIT - Library Staff IT Tech Support Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Library (LIT)
Report IT issues to Library IT Support team.
Software License Request - Camtasia
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Camtasia video recording software.
Software License Request - Foxit
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Foxit PDF editing software.
Request Guest Account
  1. Services
  2. Accounts, Access, and Security
Request an MSU account for a non-paid university guest.
Firewall Exceptions
  1. Services
  2. Wireless, Networking, and Telecomm
Request a firewall exception (rule) to allow access through a firewall. For instance to allow a web server to be visible from off campus.
Brightspace Account Request
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request an account to the Brightspace LMS.
LIT - Library IT Service Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Library (LIT)
Submit a request for an IT service or project to Library IT Support team.
LNNU-MSU IT Support & Issue Submission
  1. Services
  2. College and Unit Specific Services and Support
  3. LNNU-MSU College of Business, Dalian
Report IT issues or request IT services for LNNU-MSU Campus, Dalian.
Information Services Procurement Request
  1. Services
  2. IT Procurement and Lifecycle
Request to purchase non-standard hardware or third-party software applications or systems.
Workflow Change Request
  1. Services
  2. Administrative and Business Systems
Request a change to Workflows.
DNS Changes
  1. Services
  2. Wireless, Networking, and Telecomm
Full-time University employees may request DNS changes such as aliases and address records.
Request Departmental/Organizational Mailbox
  1. Services
  2. Email and Office 365
Request a new departmental or organizational mailbox.
Email and Calendar Help
  1. Services
  2. Email and Office 365
For assistance with Office 365 email and calendar issues (desktop/lap, web, or mobile apps).