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Services or Offerings?
ResLife Staff Printer Support and Toner Requests
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request printer support for ResLife staff printers.
ResLife Staff General Tech Support Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Residence Life Computer Support (ResNet)
  4. Residence Life Staff Technology Support
Request support for general tech issues.
LIT - Library Staff IT Tech Support Request
  1. Services
  2. College and Unit Specific Services and Support
  3. Library (LIT)
Report IT issues to Library IT Support team.
Report Employee Phone Moves
  1. Services
  2. Connectivity Services
  3. Telecommunications
Missouri State faculty and staff should use this service to report employee phone location changes.
Software License Request - Camtasia
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Camtasia video recording software.
Software License Request - Foxit
  1. Services
  2. IT Procurement and Lifecycle
Request a license for Foxit PDF editing software.
Request Guest Account
  1. Services
  2. Accounts, Access, and Security
Request an MSU account for a non-paid university guest.
TEST - Computer Equipment Purchase Request
  1. Services
  2. IT Procurement and Lifecycle
Use this service to purchase University computer equipment or request a hardware purchase consultation.
Brightspace Account Request
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request an account to the Brightspace LMS.
Firewall Exceptions
  1. Services
  2. Connectivity Services
  3. Networking Services
Request a firewall exception (rule) to allow access through a firewall. For instance to allow a web server to be visible from off campus.
Software License Request - Minitab
  1. Services
  2. Student Essential Services
  3. Software Support
Request a Minitab license.
Microsoft Application Support
  1. Services
  2. Email and Microsoft 365
Request assistance with OneDrive, SharePoint, Teams, or other applications included with our Microsoft 365 Education subscription.
Information Services Procurement Request
  1. Services
  2. IT Procurement and Lifecycle
Request to purchase non-standard hardware or third-party software applications or systems.
Workflow Change Request
  1. Services
  2. Administrative and Business Systems
Request a change to Workflows.
Networked Printer Support
  1. Services
  2. Computer and Networked Printer Support
Request assistance for university-owned/leased networked printers and multi-function printers/copiers.