Use 'Request Service' button for further assistance.
Look here for some frequently asked questions about Administrative Banner.
I have set up my frequently-used forms under My Banner. Will this continue to work?
Yes, My Banner is still available.You'll find in the left bar menu. Enter ‘My Banner’ in the search field on the Welcome page to manage your list of pages.
Will my keyboard shortcuts continue to work?
Some keyboard shortcuts will work. Others had to be changed. This is because Administrative Banner is completely Internet based where key strokes are already in use. Reference the New Shortcut Keys Quick Reference.
How do I navigate to sections without using a mouse?
Use the PageUp and PageDown keys.
Why are keyboard shortcuts not working?
Because Administrative Banner runs in a web browser, some keyboard shortcuts had to be changed while others no longer work. See the Admin Banner - Keyboard Shortcut Quick Reference for a list of all new shortcut keys.
Will Item Properties continue to work?
Yes, Item Properties is now located under Tools.
Does the Percent Sign (%) still work in searching?
Yes, you will be able to use wildcard searches when searching. Though, you may not need to use them all the time. There is a new feature in Administrative Banner called ‘auto complete’ that provides a list of items that match what you are typing. It assumes the wildcard at the beginning and the end of the entered text.
Why is no data returned when using the Filter feature?
Filtering tips:
- Filters are case sensitive.
- Verify that you have selected the appropriate operator from the drop down.
- Multiple fields can be selected to narrow your results.
What browsers does Administrative Banner support?
The recommended browsers for best performance are Firefox and Chrome. However, Administrative Banner can be used on Firefox, Chrome, Safari and Edge.
What do I do if I get a "service invocation error?"
- Try clearing browser cache and then restart the computer.
- Try clearing Java SSL Slate.