How to Use Encrypted Email

To ensure that sensitive information sent by email is only accessible by the appropriate party, you should use the email encryption technology supplied by the University.

Step-by-Step Guide

How to Use Encrypted Email

Sending Encrypted Email

  1. Open a new email message.
  2. Encrypt with only 1 of these options.
    • OPTION 1: In the subject line, include either [secure] or [encrypt]. These are not case sensitive but must be in the square brackets.
    • OPTION 2: Click the Options Tab along the top of the ribbon, then click the Encrypt button (To mark as Confidential or Confidential View Only, click the arrow next to the Encrypt button). 
  3. Finish writing your email and click Send as normal.

Receiving Encrypted Email

  1. The receiving party will receive an email similar to the one below:

image showing encrypted email sample

2. The receiving party will double click the attachment, then click open.

image showing opening mail attachment window

3. Once the file opens in the browser they will see something like this;

image showing sign in options

4. If the encrypted email was sent to a Microsoft account (including campus Microsoft 365 email) then the user can simply use the Sign in option and log in with their credentials. If the message was sent to a non-Microsoft account they can select the Use a one-time passcode option and a one-time use code will be sent to the user via email.

Please Note: You may wish to test feature this by sending an email to one of your other email accounts if you have one. This will give you an idea of what the other person will see.


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Article ID: 92373
Fri 11/15/19 12:31 PM
Wed 8/23/23 7:31 PM