How to Send Grades from Soft Chalk to Blackboard with Internet Explorer

Please Note: We have been experiencing problems with Softchalk lessons using ScoreCenter in IE. We have ascertained an issue with Blackboard and IE causing problems with Softchalk lessons using IE. Blackboard has provided a fix for IE which we have testing in our test Blackboard server. While we are now able to complete a test using the ScoreCenter we are now experiencing problems with sending grades to the Blackboard grade book. We have to click the Check Answer button first then the Finish button for the correct grade to be sent to Blackboard grade book. See process below.

Step-by-Step Guide

How to send grades from soft chalk to Blackboard with Internet Explorer 

  1. In the Blackboard course, go to the ScL test. (This one is labeled DPA Spring 2013 Course.)
    ScL test within blackboard course
     
  2. The below screen appears with the Score Center Instructions.
    Score Center instructions notification
     
  3. If I take the test, checking all the correct answers, and click the Finish button, the grade will be zero even though the answers are all correct.
  4. No matter how many answers are correct, the grade will still record a zero. 
    Your score has been submitted notification with score high lighted
     
  5. Instead, after taking the test, click the Check Answer button first.
    Test page with check answers button high lighted
     
  6. You will likely get a message about downloading a gif file. Click Cancel and the message goes away.
    gif file message
     
  7. Then click the Finish button, and check the score report. 
    Score report with score high lighted
     
  8. If it is right, the correct grade will go to Blackboard Grade book.
    Blackboard grade book

 

To request help related to this article, please see our Service Catalog.

Details

Article ID: 96390
Created
Thu 1/23/20 2:43 PM
Modified
Fri 9/17/21 11:02 AM