How to Access and Use the Retention Center

The Retention Center provides an easy way for you to discover which students in your course are at risk. You can communicate with struggling students and help them take immediate action for improvement. You can also keep track of patterns over time.

Step-by-Step Guide

How to Access and Use the Retention Center

  1. To access the Retention Center, first click on the drop down menu next to your name in the top right hand corner of the Blackboard window. From there, select the Retention Center icon. It's highlighted in the screenshot below:
    Retention center can be accessed from the the Global Navigation center. Click on the Arrow icon to view.
     
  2. This will bring you to the My Blackboard Retention Center overview. The left panel will feature a list of the courses you're instructing, and the right panel will have details for whichever course you select from the left.:
    View of the Retention Center form Global Navigation menu.
     
  3. To use the Retention Center in one of your courses, select the course name on the left then click Start tracking now:
    Click the button for Start tracking now to set up your retention center.
     
  4. It will take a few minutes to load, but you will see the risk breakdown for your students.
    Review the risk breakdown for students with missed deadlines.
     
  5. Clicking on the See Details or See more details buttons will bring you to the full Retention Center, as seen below:
    To see the full retention center click See more details.

    View a break down of each student at risk.
     
  6. From this screen, you can see a quick overview of students that are not keeping up with your course. For more information on a specific student, just click on their name. This will take you to a Retention Status screen:
    Click on each student's name to view additional information.
     
  7. This screen will give you in-depth information into the student's performance in your course. You can also select to "Monitor" the student more closely in Retention Center. You're also able to sent the student a message with the Notify button:
    Send notifications to students and observers in the course.
     
  8. Selecting any of these options will take you to a notification screen, where you can send the student (or the student and observers) a notification about their performance in class.
    Email information and options
Please Note:  When you are working in your course, you can access the Retention Center at any time by going to the Evaluation menu and selecting Retention Center.
Access the retention center from the Evaluation section of Course Managment.
 


References

For more on the retention center, check out this video from Blackboard:

 

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Details

Article ID: 93974
Created
Fri 12/6/19 9:13 AM
Modified
Thu 9/16/21 12:32 PM