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Help Me - How do I use the self-checkout kiosk or mobile app?
Help Me - How do I use the self-checkout kiosk or mobile app?
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Get information or help with the self checkout kiosk or mobile checkout app.
Account ID
Please provide your BearPass Login/Username so we can verify the status of your account.
What kind of mobile device are you using?
Please indicate which mobile device platform (iOS, Android) you are attempting to use for self-checkout.
What kind of mobile device are you using?
iPhone/iPad/iPod touch
Android (Samsung, Google, etc.)
Other
Preferred Contact Email Address
The email address that we can use to contact you.
M-Number
To help verify your identity, please provide your MSU BearPass Number if known.
Patron Barcode (Alumni or Community Borrowers Only)
The barcode located on your community borrower card.
Subject
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code