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Services or Offerings?
Software Request for RCASH User
  1. Services
  2. College and Unit Specific Services and Support
  3. Reynolds College of Arts, Social Sciences and Humanities (RCASH)
Services related to software requests in the Reynolds College of Arts, Social Sciences and Humanities.
Software License Transfer Request - Adobe
  1. Services
  2. IT Procurement and Lifecycle
Request an Adobe software license transfer from user or device.
Request an LMS Organization or Non-Academic Course Shell
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Users may request a Learning Management System shell for a non-academic course or organization.
Faculty LMS Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Faculty and other users responsible for the management of LMS courses may request support.
Request BearPrint Premium
  1. Services
  2. Student Essential Services
  3. Student Printing Support
Large-Format Printing in the Open-Access Library Computer Lab.
Migrate Stream Videos
  1. Services
  2. Teaching and Learning
Stream Classic is being retired. The new version, called Stream (on SharePoint), requires your videos to be migrated by an IT admin.

Use this ticket to request your Stream migration.
Class Dashboard Support
  1. Services
  2. Teaching and Learning
  3. Learning Management System
Request help with issues related to the Class Dashboard.
Request Guest Account
  1. Services
  2. Accounts, Access, and Security
Request an MSU account for a non-paid university guest.
Firewall Exceptions
  1. Services
  2. Wireless, Networking, and Telecomm
Request a firewall exception (rule) to allow access through a firewall. For instance to allow a web server to be visible from off campus.
Wireless Support
  1. Services
  2. Wireless, Networking, and Telecomm
Support for University wireless networks.
Respondus 4.0 Exam Author Support
  1. Services
  2. Teaching and Learning
  3. Respondus
Software License Request - SPSS
  1. Services
  2. Student Essential Services
  3. Software Support
Request an SPSS license, or a renewal license code, for academic, non-commercial use on personally-owned devices.
Software License Request - SAS
  1. Services
  2. Student Essential Services
  3. Software Support
Request a PC SAS license for academic, non-commercial use.
Purchasing University Hardware
  1. Services
  2. IT Procurement and Lifecycle
Services related to the procurement of university computer hardware.
Custom & Vendor Software Support (MIS)
  1. Services
  2. Administrative and Business Systems
Get support from the Management Information Systems (MIS) team in Computer Services for Banner products, custom applications, data reporting, and more.