Shared Departmental Mailboxes and Calendars

How to add the mailbox as a new account 

1. Confirm with your department that your account has permissions to the department mailbox. 
   Please Note: Student Employees For student employees to get access to a departmental mailbox or calendar, the student employee's supervisor will first need to email HelpDesk@MissouriState.edu to have the student employee's account permissions added for the department mailbox or calendar.
2. In Outlook, click on File tab.
    
3. Click Add Account. 
                                                                                                                                                         
    
4. Enter the e-mail address for your departmental e-mail or alternate email account and click Connect.
   
    
5. Outlook will search for the mailbox and then a Windows Credentials form will appear. Remove the departmental e-mail from the first field and enter your Missouri State Microsoft 365 account (MissouriStateAccountID@missouristate.edu) followed by your Password.
   
6. This option may be best for you if you are needing the option to send from a shared email account address, and save sent email in the Sent folder for the shared account for record-keeping purposes.  

How to add the mailbox as a new account in Outlook desktop application for Mac

1. In Outlook, click the Tools tab at the top of the application screen.
   
    
2. Click the Accounts button.
   
    
3. Click the + button and select New Account.
   
    
4. In the new window, enter the e-mail address for your departmental e-mail and click Continue.
   
    
5. Outlook will search for the mailbox and then a Windows Credentials form will appear. Remove the departmental e-mail from the first field and enter your Missouri State Microsoft 365 account (MissouriStateAccountID@missouristate.edu) followed by your Password.
   
6. Once the account has been added you can click Add Another Account or Done.
   
    
7. The new account will appear in your list of accounts 
   

1. How to Add a Shared Mailbox to Your List of Folders

2. First, log in to your Office 365 mailbox. 
3. Right-click on the Folders heading.
4. Select Add shared folder.
   
    
5. Type the name of the mailbox into the pop-up window and select the correct mailbox from the directory list.
   
    
6. Click Add. The mailbox will be added beneath the Folders section of your mailbox.
   
   
   
    
7. To compose or reply from the shared mailbox instead of your personal mailbox, select the From button when composing an email and select Other email address...
   
    
8. Type the name of the mailbox you want to send from and select it from the directory list.
   
    

9. How to Open a Shared Mailbox in a New Window

10. First, log in to your Office 365 mailbox. 
11. Click on your photo (or the ghost avatar if you haven't added a photo) in the top right corner of the page.
12. Select Open another mailbox...
    
     
13. A dialogue box will open and you can search the directory for the mailbox you want to add.
14. Once you've chosen the mailbox, select Open and the mailbox will open in a new browser tab or window.

How to Add a Department Calendar 

1. From the top of the screen, click Open Calendar > Open Shared Calendar...
   

2. Type in the name you are searching for and click OK.
   
    
3. Select the name of the staff member you are wanting to add or share, and then click OK.
   
    
4. To view your new shared calendar, select the box next to the label in your menu.