TeamDynamix Help and Community Sites

Access TeamDynamix ‘Solutions Guides’ and other resources through the Community and Help sites

Overview

The TeamDynamix Community is an area for TeamDynamix groups to connect and share ideas. There are contacts and user group events.  

The TeamDynamix Help site is where you can connect with TeamDynamix Solution Guides and other resources. You can submit and monitor tickets to TeamDynamix solution engineers. This area contains videos, articles, API documentation, and release notes. It also holds recordings from prior Converge conference session, which are very helpful.

Registering will give you access to all this information. You’ll first need to create a Community account.  

 

Create Your Account 

1. From TDNext, click on the left waffle and select the Help tile.  
    

   

    

2. You are now at the TeamDynamix Client Portal. Select ‘Create an Account’.

   

3. Complete the form to register your account.  

4. Following your registration, you’ll be sent a confirmation email. Follow the instructions in this email to activate your Community account.  

 

Link Your Account  

1. Now click on the Community tile.  

2. Complete the form to link to the Community account and password you just created. 

3. Your accounts are now linked.  

Search and Join Groups 

1. Close the tab and navigate to TDNext again. Select the waffle and then Community tile. You should now be automatically signed into the TeamDynamix Community site.  

2. Click on the Groups tab and select All Groups.  

3. Select the “Join” or “Request Invitation” button for the desired groups. You will then see these under the “My Groups” tab.  

 

Suggested groups (some more active than others) 

• PPM Advisory Group – meets every 2 months. Register to attend virtual meetings. 

• Service Management Advisory Group - meets every 2 months. Register to attend virtual meetings. 

• Integration and Automation Community Group – meets every 3 months. Register to attend virtual meetings. 

• iPaaS Customers Community Group 

• iPAAS Integration Group 

Other groups (not as active) 

• TeamDynamix Questions & Answers 

• Discovery Phase of Project Management 

• TeamDynamix Midwest User Group 

 

Using the Community and Help tiles 

Help Tile will navigate directly to the Knowledge Base.  

• Home – System Status, Submit Enhancement Request. 

• Projects – If MSU had implementation project, it would be here.  

• Services – Request additional services or report issues. 

• Knowledge Base – Robust technical and usage guides. Includes recordings from past Converge conference sessions, which are very helpful.  

Community tile will take you to the Community Groups. You can also navigate to the Solution Guides from a link on this site.  

• Home – View announcements

• Groups – Explore and join groups, and view the ones you’re already a member of.
   

TeamDynamix Public Community 

Note the “Community Home” page does not require a client account. However, the available information is limited without a Community account. https://solutions.teamdynamix.com/TDClient/1965/Portal/home/