Passport VPN to New VPN Transition Guide for Mac

Note: To provide the most secure access to our systems and data, the Passport VPN connection will be disabled soon. Users requiring VPN access for their work or classes should follow the steps below to remove the old Cisco client and install the new client that uses multi-factor authentication to connect to vpn.missouristate.edu. For assistance with this process, contact your IT support staff or submit a request for help.

There are three main steps to transition to the new VPN:

1. Delete the current Cisco client from your computer
2.
Install the new Cisco client
3.
Set up your new VPN connection

Delete the current Cisco client from your computer

The following instructions are for removing the Cisco client.

  1. From the Finder, go to the Applications folder.
    Apple Finder Icon

  2. Look for the "Cisco" folder and open the folder.
    Cisco folder in Applications

  3. Then double click on "Uninstall Anyconnect" to start the uninstall process.
    Uninstall AnyConnect Application
  4. It is recommended that you restart your computer once the program is completely uninstalled. This will make sure that the program is completely removed. 

If you have trouble uninstalling the Cisco client, see these instructions from MIT on manually uninstalling Cisco AnyConnect.

Install the new Cisco client

Once you have uninstalled the previous Cisco client, you can now install the new client that supports multi-factor authentication.

  1. Open your browser and navigate to https://vpn.missouristate.edu/

  2. .In the Login window ensure that the selected GROUP is *MissouriState, then click Login.

    Please Note: 

    If you will be using an assigned special group, follow this guide to initially set up the Missouri State VPN.

    Then refer to How to Connect to a Special VPN Group.

    Login prompt for MissouriState VPN group.

  3. You will be directed to a Missouri State sign-in page. You will sign in with your Office 365 Login which contains one of the three options below.

    1. BearPassLogin@missouristate.edu

    2. BearPassLogin@live.missouristate.edu

    3. BearPassLogin@login.missouristate.edu
      Login screen.

  4. You will be directed to a page to enter the password for your account. Then click Sign in.

  5. If you are utilizing Multi-Factor Authentication for Office 365, you will be prompted for MFA approval.
    A notification will be sent to your multi-factor authentication device or app.

  6. If you are unable to authenticate with your preferred option, you will be able to choose another authentication method from your selected options. Simply select Sign in another way to use a different method.
    Click sign-in another way if you need an additional option to authenticate with.

  7. Choose one of the available options to approve your sign-on attempt.
    Select the option you would like to use to verify your identity.

  8. This will direct you to the VPN installer download page.
    VPN installer download prompt.

  9. The AnyConnect-macos-core-vpn-webdeploy.dmg file will be saved to the Downloads folder.
    Select the VPN installation package from downloads.

  10. Run the AnyConnect.pkg file to proceed with the installation.
    Click on the installation package to begin download.

  11. Click Continue on the Introduction screen.
    Click continue on the client installer introduction screen.

  12. Select the option Agree on the license agreement window.
    Select agree to the installation terms.

  13. Click Install to continue.

  14. You may be prompted for your login credentials for the computer account.
    Enter your computer login credentials and select install software.

  15. Click Close to complete the installation.

 

Set up your new VPN connection

  1. To continue setting up your VPN, open the Cisco AnyConnect Secure Mobility application. You can do this by navigating to the Applications menu.
    To continue setting up VPN, open the Cisco AnyConnect Secure Mobility client from your applications.

     
  2. Type vpn.missouristate.edu. Then click Connect.
    Select vpn.missouristate.edu from the drop-down menu and click connect.

     
  3. You will be directed to a Missouri State authentication window that requires your Office 365 Login information.
  4. Enter your Office 365 Login. Then click Next.
    1. BearPassLogin@missouristate.edu
    2. BearPassLogin@live.missouristate.edu
    3. BearPassLogin@login.missouristate.edu
      Enter your BearPass information into the login screen.

       
  5. You will be directed to a page to enter the password for your BearPass ID. Then click Sign in.
     
  6. If you are utilizing Multi-Factor Authentication for Office 365, you will be prompted for MFA approval.
    A notification will be sent to your multi-factor authentication device or app.

     
  7. If you are unable to authenticate with your preferred option, you will be able to choose another authentication method from your selected options. Simply select Sign in another way to use a different method.
    Click sign-in another way if you need an additional option to authenticate with.

     
  8. Choose one of the available options to approve your sign-on attempt.
    Select the option you would like to use to verify your identity.

     
  9. Once connected, there will be a green checkmark on the applications window showing that you are connected to the Missouri State VPN and are ready to access Missouri State resources from off-campus.
    Click disconnect when you wish to end your connection to VPN

 


To request help related to this article, please see our Service Catalog.