Remote Desktop Connection (Windows)

A remote desktop connection allows users to access a remote computer virtually from another computer. This is helpful when you are working from home or away from your office.

Step-by-Step Guide

How to Configure Your Work Computer for Remote Access 

  1. Type “Remote Access Settings” into the Windows search bar and select the Remote Access Settings option.
    Remote Access Settings option in Windows menu
  2. Ensure that Enable Remote Desktop is switched to the “On” position.
    Remote Desktop settings page
  3. Under How to connect to this PC you will find your PC name, which you will need when connecting remotely. So, be sure to save this information.
Please Note: You must leave your work computer on. If it is turned off, you will not be able to use a remote desktop connection.

How to Use Remote Desktop Connection

  1. Sign in to the University VPN. See the VPN how-to articles for more information.
  2. Type "Remote Desktop Connection" into the Windows search bar and select the Remote Desktop Connection app.
    Remote Desktop Connection app in Windows menu
  3. When the Remote Desktop Connection window appears, type your work computer's PC name (step 3 above) into the Computer box.
    Remote Desktop Connection screen to enter Computer name
  4. Select the Show Options button to expand the menu.
  5. In the User name box, type SGF\abc123 (your BearPass Login). Make sure you enter SGF \ username with no spaces (West Plains users should enter WP instead of SGF).
    Enter username on Remote Desktop Connection
  6. Click Connect.
  7. In the pop-up window, enter your BearPass password.
    Enter your credentials window
  8. If the below screen appears, select Yes to confirm that you are logging into your work computer.
    Remote Connection warning
  9. Your remote desktop connection will open.


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Article ID: 102227
Thu 3/19/20 4:28 PM
Tue 8/22/23 9:28 PM

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