How to Reset to Default Settings in Firefox

Some browser issues may require you to reset to default settings. These are the steps to do so.

Please Note: This will clear all Firefox information, including bookmarks, history, settings, passwords, cache, cookies, and other information.

Step-by-Step Guide

How to Reset to Default Settings in Firefox

  1. Click the menu button at the top right of your browser window.
    menu button at top right of browser
  2. Click the Help link at the bottom of the menu.
    help link
  3. Click Troubleshooting Information.
    troubleshooting information link
  4. Near the top-right corner of the new page, click Reset Firefox.
    Reset firefox button near the top right corner of the new page
  5. To confirm, click Reset Firefox.
    Confirmation box with reset firefox button


To request help related to this article, please see our Service Catalog.


Article ID: 100033
Thu 3/5/20 10:04 AM
Thu 9/30/21 8:38 AM